Return and Refund Policy

Thank you for shopping at Artifex Tattoo Supplies. We strive to ensure that our customers are satisfied with the products they purchase from us. However, if you are not entirely satisfied with your purchase, we’re here to help.

Returns
You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us at info@artifextattoosupplies.nl.

Please note that certain items may be non-returnable due to hygiene reasons or if they have been used. Additionally, custom orders may not be eligible for returns or refunds unless they are defective or damaged upon receipt.

This Return and Refund Policy applies only to purchases made directly through Artifextattoosupplies.nl. If you purchased our products through a third-party retailer or distributor, please refer to their return and refund policies.